Best Western Cascade Inn & Suites

Liked the location. This was the first hotel in 3 weeks where the room was serviced daily. Room was clean, receptionist was pleasant and helpful. Breakfast was not as bad as some. Pool was good, I had it to myself . Met another guest who was from USA she apologised for breakfast and said she regularly stays at BW and they are normally a lot better we explained that hadn't been our experience but the hotel itself was lovely.

The staff was inviting, friendly, and informative. I was happy to arrive and have a great quality of room, expectations, and pool/sauna area. Having stayed at other areas I do enjoy knowing what to expect, nicely folded towels in bathroom, clean and enough, the small shower items, coffee, ice bucket, and love the comfort of the queen size beds and how well they are made with many pillows and tightly tucked blankets.

Liked that the property was clean and staff was nice, and noticed they accommodated a mother that was getting milk for her infant child. That was awesome customer service from staff. The coffee table always being stocked, thank yall, it helped a lot.

IT WAS OK HAVING THE STANDARD FARE ITEMS. WOULD HAVE LIKE MORE VARIETY OF EITHER A MUFFIN OR MAYBE SWEETROLL OR DANISH AS I USUALLY HAVE THAT WITH MY COFFEE PRIOR TO A BREAKFAST AND MAYBE A FRUIT OFFERING OTHER THEN ORANGE AND APPLE . MAYBE A COUPLE BANANAS OR FRUIT CUPS IN THE REFRIGERATOR. THE REST WAS FINE.

The receptionist was great. Cheerful and helpful. The staff were very nice. The pool and hot tub were great. The room was clean and very comfortable. We appreciated having a handicap accessible room.